Shipping policy
📦 Shipping Policy – Zyra Jewel
At Zyra Jewel, we are committed to delivering your jewellery safely, securely, and on time. Please read our shipping policy carefully to understand how your order will be processed and delivered.
🚚 Shipping Coverage
We currently ship across India.
International shipping may be available on request—please contact us before placing an international order.
⏳ Order Processing Time
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All orders are processed within 2–5 business days after payment confirmation.
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Customized or made-to-order jewellery may require additional processing time, which will be communicated at the time of order confirmation.
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Orders are not shipped on Sundays or public holidays.
📍 Estimated Delivery Time
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Metro Cities: 3–5 business days
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Other Locations: 5–7 business days
Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.
💰 Shipping Charges
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A flat shipping charge may apply to orders below the minimum value.
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Any applicable shipping charges will be clearly mentioned at checkout.
🔐 Secure Packaging
All jewellery from Zyra Jewel is packed in tamper-proof, secure packaging to ensure it reaches you in perfect condition.
📦 Order Tracking
Once your order is shipped, you will receive:
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A tracking ID via SMS or email
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Real-time tracking updates through our courier partner
❗ Delivery Issues
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If the package appears damaged or tampered with, do not accept delivery and inform us immediately.
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Zyra Jewel is not responsible for delays caused by incorrect shipping details provided by the customer.
🏠 Incorrect Address / Failed Delivery
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Orders returned due to incorrect or incomplete address details may incur re-shipping charges.
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Please ensure your address and contact details are accurate at checkout.
📞 Need Help?
For any shipping-related queries, reach out to us:
📍 Address:
9, Madhav Mangal Complex, Opp. Kala Residency, Near Radio Mirchi Tower, TOI Press Road, Satellite, Ahmedabad – 380015
📱 Phone: 7878782504
📧 Email: care2zyrajewel@gmail.com
